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Ramki Venkatraman

Ramki Venkatraman

With a background in math and statistics, Ramki Venkatraman “accidentally” ended up in the world of Information Technology over 20 years ago. At the time he was working for NEC Global and had a great opportunity to travel to Japan to work on application design and development, and the rest is history. In his current role at Solugenix as Vice President of Development Services,Ramki manages customer relationships and oversees implementation of large scale IT projects including application and product development.

Recent Posts by Ramki Venkatraman:

by Ramki Venkatraman, on Aug 8, 2021 10:47:12 AM

Having a clear understanding of the many benefits of implementing the ServiceNow platform is very different from understanding how to realize those benefits. That’s why it often takes highly skilled …

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Topics:ConsultingServiceNowSoftware Implementations

by Ramki Venkatraman, on Aug 8, 2021 10:39:55 AM

As with all other aspects of the ServiceNow platform, maintenance is a highly integrated process that enables administrators to schedule, monitor, and update concurrent changes. Of course, with planned maintenance, …

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Topics:ServiceNow

by Ramki Venkatraman, on Aug 7, 2021 4:52:57 PM

As organizations reach the point where the ServiceNow platform is an enterprise-wide solution, the service catalog runs the risk of becoming unwieldy and unresponsive for the customers as well as …

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Topics:IT StaffingServiceNowAdministratorHiring

by Ramki Venkatraman, on Aug 7, 2021 4:30:12 PM

Talking about “the right way to hire ServiceNow Staff” is akin to talking about the right way to build a house. In house construction, the tools, frameworks, and building codes …

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Topics:IT StaffingServiceNowHiring Process

by Ramki Venkatraman, on Aug 7, 2021 4:20:50 PM

ServiceNow Certification is a starting point rather than an end point when it comes to assessing ServiceNow talent and their skills. Just as in other positions, the dedication to Continuing …

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Topics:IT StaffingServiceNow

by Ramki Venkatraman, on Aug 6, 2021 4:15:53 PM

It’s fundamental for ServiceNow clients who utilize the platform across the enterprise to create an Employee Self-Service Portal (ESS) that enables uniform corporate branding of all custom ServiceNow applications across …

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Topics:IT StaffingServiceNow

by Ramki Venkatraman, on Aug 6, 2021 3:59:03 PM

For the ServiceNow developer, securing data within the system is of paramount importance. The creation of access control lists (ACL) and their importance to data security is one example in …

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Topics:ServiceNowDevelopmentDevelopers

by Ramki Venkatraman, on Aug 6, 2021 2:26:32 PM

Today, ServiceNow ITSM extends far beyond IT as its workflows, user experience elements, and configuration management support processes deliver efficiency, transparency, and user experience to other parts of the business …

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Topics:ServiceNowBusiness OperationsProcess Improvement

by Ramki Venkatraman, on Aug 6, 2021 2:03:58 PM

ServiceNow is the ideal platform for building a service-oriented business in which process automation ensures speed, agility, and accuracy across an enterprise. As with any technology platform, it is the …

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Topics:IT StaffingServiceNowHiringHiring Process

by Ramki Venkatraman, on Aug 6, 2021 1:40:05 PM

The ability for organizations to have streamlined processes that break down silos and improve productivity with ServiceNow starts at the very beginning of the implementation process with data conversion and …

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Topics:ServiceNowData Integration