by Ramki Venkatraman, on Aug 8, 2021 5:49:03 PM

When it comes to maintenance, ServiceNow cannot be treated as a project. To be successful, the platform requires that the ServiceNow IT team is capable of working closely with the …

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Topics:ServiceNowBusiness Operations

by Ramki Venkatraman, on Aug 6, 2021 2:26:32 PM

Today, ServiceNow ITSM extends far beyond IT as its workflows, user experience elements, and configuration management support processes deliver efficiency, transparency, and user experience to other parts of the business …

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Topics:ServiceNowBusiness OperationsProcess Improvement