Digital Transformation with ServiceNow® / Business Operations

As a powerful platform that helps businesses streamline operations and boost productivity, ServiceNow is a valuable investment. But, as with any enterprise software, it can quickly eat into your budget …

As an existing ServiceNow user, you are likely aware of the platform's many benefits, including its ability to streamline operations and boost efficiency. But as technology continues to evolve, it's …

When it comes to maintenance, ServiceNow cannot be treated as a project. To be successful, the platform requires that the ServiceNow IT team is capable of working closely with the …

Today, ServiceNow ITSM extends far beyond IT as its workflows, user experience elements, and configuration management support processes deliver efficiency, transparency, and user experience to other parts of the business …

In a previous article, we discussed The Role of KPIs in the success of ITIL applications and service management. Now that we have identified the importance of KPIs, we’ll now …