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ServiceNow® Implementation and Platform Support Services

Solugenix helps new and existing ServiceNow customers leverage best practices to improve service workflows, enhance employee experiences, and increase customer satisfaction.

Solugenix is trusted by ServiceNow customers worldwide
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ServiceNow solutions that build trust and drive growth

Solugenix is a leader in ServiceNow customer satisfaction, driving digital transformation and accelerating positive change across industries for mid-size enterprises and the Global 2000.  

We bring decades of IT Service Management and Customer Service Management expertise to all our engagements. Combined with process maturity, this ensures successful and efficient ServiceNow platform implementations.

Solugenix specializes in working with technology-driven industries, and we understand what your business requires to deliver exceptional experiences.

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Elite ServiceNow Partnership

Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.

What We Do

We provide a full-spectrum of ServiceNow platform solutions that support your business objectives.

IT Management, Operations & Compliance

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Use transformational technologies with ServiceNow solutions for IT management, DevOps, Risk and Compliance, and more.
  • IT Service Management
  • IT Business Management
  • IT Asset Management
  • IT Operations Management
  • and many more!
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Employee Service Management

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Empower your employees with instant access to the answers they need and services they depend on with ServiceNow.
  • HR Service Delivery
  • Solugenix RecruitLink App
  • Enterprise Onboarding & Transitions
  • and many more!
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Already a ServiceNow user?

Not sure if ServiceNow is right for your needs?

Companies that choose ServiceNow require support and guidance in managing multiple assets and services within their organization.

Every industry can benefit from using the ServiceNow platform. Whether you manufacture or service medical devices, provide managed support services, require immediate access to Human Resources, or want to leverage modern Field Service Management techniques, ServiceNow is the right solution. 

When requiring a scalable and efficient solution to meet demand and manage complex workflows, ServiceNow is the obvious choice. Benefit from the power of digital transformation to improve IT, customer, and employee workflows, while lowering costs and developing more fluid, service-centered solutions for your business.

Schedule a call with a member of our ServiceNow team to discuss how the platform can meet your objectives.

Industries We Serve

Information Technology

Optimize digital transformation with ServiceNow to enhance user experience and redefine they way you support mission-critical workflows.

Financial Services

Working with financial organizations around the world, ServiceNow provides the ability to connect your entire financial institution on one platform.

Manufacturing

With the power of integrated solutions and services, ServiceNow helps complex manufacturing and supply chains remain agile and able to grow with demand.

Franchise & Retail

Create clear communications and drive innovation in franchise and retail. From POS to vendor management, utilize the power of ServiceNow to lower costs and unify teams.

Healthcare & Devices

Ensure client satisfaction, along with device support, by working with Solugenix's expert healthcare and medical device teams to leverage the power of ServiceNow.

Telecommunications

Connect your telecom operations and work with ServiceNow customized solutions to enhance your network and customer experience.

Let our team review your business needs

Our Proven Digital Transformation Framework

To ensure a quicker time-to-value, our model uses a progressive step-up approach

1

Establish

The first phase of implementation is to incrementally build out your core functional solution, using best practices as a starting point. This ensures we nail your immediate objectives, while establishing a foundation to build on.

2

Mature

With your core systems in place, the next step is to increase platform utilization and integrate critical systems to drive user adoption, boost ROI, and begin connecting everything to improve efficiency and analytics.

3

Transform

In the final phase, your Digital Transformation is taken enterprise-wide, seamlessly connecting systems and apps to maximize ROI and enable continuous process optimization.

Why Choose Solugenix?

Deeper Platform Expertise
Faster
Return on Investment
Top 1% Satisfaction Scores

Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.

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“I have had the pleasure of working with the Solugenix team for the past year and I can firmly say that this is the best development team that I have had in all my 20 years of managing projects and programs. Words cannot express how much I recommend this team. Thank you all for being such great team members. If I had to rate you on a 1-5 scale, you would get a 5++!”

Program Manager, Retail Tech Manufacturer

Read our

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Ready to learn more?

Connect with our ServiceNow team to discuss your business requirements

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