Book a Call
Menu
Book a Call

Digital Transformation with ServiceNow®

by Ramki Venkatraman, on Mar 1, 2022 7:21:52 AM

Being short-staffed is a slippery slope. Most of us have been there – it starts with just one person putting in their two-week notice, then snowballs into two, three, four or …

Read Story
Topics:ServiceNowHiringDigital Transformation

by Ramki Venkatraman, on Jan 21, 2022 8:00:41 AM

When it comes to patient care, certain complaints arise all too often. Patients might spend too much time in the waiting room or feel like their time with the doctor is rushed and impersonal. Then …

Read Story
Topics:ServiceNowDigital Transformation

by Ramki Venkatraman, on Dec 17, 2021 8:30:00 AM

It’s no secret that extensive customer-service call times are costly for companies and frustrating for customers. A caller might interact with an automated voice menu just to be passed off to a support representative who asks some of the same questions. Then the representative has …

Read Story
Topics:ServiceNowDigital Transformation

by Ramki Venkatraman, on Sep 8, 2021 6:00:00 AM

Say hello to the Healthcare and Life Sciences (HCLS) workflow, a new addition in ServiceNow’s Paris release. Most large organizations are already using ServiceNow to manage employee interactions, including IT, …

Read Story
Topics:ServiceNowDigital Transformation

by Ramki Venkatraman, on Aug 8, 2021 6:20:51 PM

Going from theoretical transformation of business processes via the ServiceNow platform to a reality is no simple feat. There are few organizations that can accomplish this without the support of …

Read Story
Topics:ConsultingIT StaffingServiceNowHiring

by Ramki Venkatraman, on Aug 8, 2021 6:14:00 PM

It’s clear to businesses that ServiceNow is a suite of feature-rich applications built upon a robust platform that makes the process of configuration and customization quick and easy. The challenge …

Read Story
Topics:ServiceNowITIL

by Shashi Jasthi, on Aug 8, 2021 6:03:05 PM

Today’s business requirements are dynamic, which means that ServiceNow solutions must be capable of responding to those changes. Organizations have to keep in mind that, while the ServiceNow platform is …

Read Story
Topics:ServiceNow

by Ramki Venkatraman, on Aug 8, 2021 5:49:03 PM

When it comes to maintenance, ServiceNow cannot be treated as a project. To be successful, the platform requires that the ServiceNow IT team is capable of working closely with the …

Read Story
Topics:ServiceNowBusiness Operations

by Ramki Venkatraman, on Aug 8, 2021 5:37:27 PM

As businesses contemplate the switch from their legacy ITSM platform to ServiceNow, migration personnel who have the experience and skills become a pressing concern. It takes highly experienced personnel to …

Read Story
Topics:IT StaffingServiceNow

by Ramki Venkatraman, on Aug 8, 2021 12:55:52 PM

Some businesses tend to blur the lines between a ServiceNow developer and a ServiceNow administrator. That's because the best of these professionals share a similar skills profile. But they differ …

Read Story
Topics:IT StaffingServiceNowHiringDevelopers