Ramki Venkatraman

Maximizing your return on investment (ROI) with ServiceNow is easier than you think. As a current user, you've already experienced the benefits of improved efficiency, productivity, and customer satisfaction. But …

As a powerful platform that helps businesses streamline operations and boost productivity, ServiceNow is a valuable investment. But, as with any enterprise software, it can quickly eat into your budget …

As an existing ServiceNow user, you are likely aware of the platform's many benefits, including its ability to streamline operations and boost efficiency. But as technology continues to evolve, it's …

ServiceNow is a powerful platform that can streamline and automate many business processes. As an advanced user, you are already familiar with the basic functions of ServiceNow. But did you …

As a leading enterprise cloud platform, ServiceNow is in high demand by companies looking to streamline and automate their operations. However, the rapid growth and popularity of ServiceNow has also …

Being short-staffed is a slippery slope. Most of us have been there – it starts with just one person putting in their two-week notice, then snowballs into two, three, four …

When it comes to patient care, certain complaints arise all too often. Patients might spend too much time in the waiting room or feel like their time with the doctor …

It’s no secret that extensive customer-service call times are costly for companies and frustrating for customers. A caller might interact with an automated voice menu just to be passed off …

Say hello to the Healthcare and Life Sciences (HCLS) workflow, a new addition in ServiceNow’s Paris release. Most large organizations are already using ServiceNow to manage employee interactions, including IT, …

Going from theoretical transformation of business processes via the ServiceNow platform to a reality is no simple feat. There are few organizations that can accomplish this without the support of …