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We provide the expertise, stability, and agility you need to get the best value from ServiceNow
We are a platform-focused, high-quality service partner. The ones you can count on to do a job right the first time, while still ensuring a rapid time-to-value.
In fact, when the going gets tough, we're the ones known by ServiceNow to save the day. Why? Because we consistently maintain a 94-98% average Customer Satisfaction Score (CSAT) — placing us in the top 1% of ServiceNow partners.
ServiceNow is continuously enhanced with new features to support your digital transformation efforts. But leveraging these opportunities requires specialized skills to keep the platform up-to-date and aligned with your operations.
At Solugenix, we frequently work with organizations that already have ServiceNow, but require a reliable partner to help them maintain and enhance it.
There are a few reasons this happens, including:
Technological innovation drives new ideas and reinvents business models. Operational flexibility is crucial to survival.
ServiceNow is most effective when it's something you don't need to worry about...
When you have the freedom to improve workflows at the pace of innovation, without the bottlenecks that would impede implementing those changes into your ServiceNow platform.
You need a partner with the ability to execute quickly, reliably, and with precision.
But most importantly, you want a platform partner that will take the time to understand your unique business needs and help you build the right systems proactively.
Many clients rely on us to fill the System Administrator role, ensuring stability, continuity, and elite expertise.
Need a partner who can keep up with your needs? We're as experienced at project management as we are with the technology.
To ensure a quicker time-to-value, our model uses a progressive step-up approach
The first phase of implementation is to incrementally build out your core functional solution, using best practices as a starting point. This ensures we nail your immediate objectives, while establishing a foundation to build on.
With your core systems in place, the next step is to increase platform utilization and integrate critical systems to drive user adoption, boost ROI, and begin connecting everything to improve efficiency and analytics.
In the final phase, your Digital Transformation is taken enterprise-wide, seamlessly connecting systems and apps to maximize ROI and enable continuous process optimization.
We consistently average a 94-98% CSAT score, ranking us in the top 1% of ServiceNow Partners
Program Manager, Retail Tech Manufacturer
Vice President, Retail Systems Management
Controller, DoALL
Solugenix is a trusted ServiceNow partner that has a history of providing excellent support and innovative services to ServiceNowM customers.
We aren't just a technology company, we're process nerds. Our company-wide focus on project management ensures you feel supported and satisfied.
While we can deliver solutions across the ServiceNow platform, our experience with their Customer Service Management product is unrivaled.
Our entire methodology is based on delivering the right solution the first time, which is particularly important for our clients in regulated industries, such as finance and healthcare.
Some of our partners need predictable costs, while others require a more flexible engagement model based on evolving priorities. Either way, we can deliver the cost efficiencies and agility you need.
Optimize digital transformation with ServiceNow to enhance user experience and redefine they way you support mission-critical workflows.
Working with financial organizations around the world, ServiceNow provides best-in-class solutions the drive innovation in the finance industry.
With the power of integrated solutions and services, ServiceNow helps complex manufacturing and supply chains remain agile and able to grow with demand.
Create clear communications and drive innovation in franchise and retail. From POS to vendor management, utilize the power of ServiceNow to lower costs and unify teams.
Ensure client satisfaction, along with device support, by working with Solugenix's expert healthcare and medical device teams to leverage the power of ServiceNow.
Connect your telecom operations and work with ServiceNow customized solutions to enhance your network and customer experience.
Let our team review your business needs
Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.
Don’t take it from us. Discover how ServiceNow customers in every industry have benefited from working with Solugenix.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Check out our complete library of case studies
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Connect with our ServiceNow team to discuss your business requirements
Solugenix
Technology & Process for Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658