Menu
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
To keep up-to-date with the latest features and bug fixes, your ServiceNow software needs to be upgraded about once each year. Don't fall behind! Solugenix can easily handle your System Upgrades, even if you have a high number of customizations to manage.
Your organization needs to perform a System Upgrade so your ServiceNow instance will remain supported, but you don't want to disrupt your current processes.
Or perhaps you know it may take from 80 to 100 hours to complete a System Upgrade, and you don't have the time or the resources to complete this necessary project. Your team is already working on mission critical projects and cannot undertake another project.
Another possibility is that your organization's institutional knowledge relating to customizations and integrations has recently changed due to employee turnover. You need a trusted and knowledgeable partner that can quickly understand how to perform a System Upgrade while ensuring customizations and integrations continue to work without fail.
The experts at Solugenix understand all aspects of ServiceNow, and we can manage your System Upgrades effectively and efficiently. By choosing Solugenix to perform your System Upgrades as part of your Platform Support Services package, you can rest assured that your ServiceNow instance will remain supported.
Solugenix has extensive experience with ServiceNow customizations and integrations. Our team can quickly understand how to proceed with your System Upgrade requirements while ensuring your processes continue to work as designed.
Our experience and industry knowledge gives us a significant advantage in performing System Upgrades. We will work to meet your requirements and ensure quick time-to-value for your project.
You're Starting to Fall Behind
It may take from 80 to 100 hours to complete a System Upgrade, and your team doesn't have the time or resources to complete this essential project. Finding two to three weeks every two to four quarters can be a real burden for employees juggling priorities. Add in a highly-customized or integrated platform and you're staring down an impending disaster.
While it may not seem like a big deal, the reality is you can't go without regular system upgrades. A good argument can be made for staying one release behind, because you can count on more reliable performance. But anything further out-of-date means you run the risk of missing out on vital security, performance, and bug fixes.
Upgrades On Time, Every Time
When you choose Solugenix to perform your System Upgrades as part of your Platform Support Services package, you can rest assured that your ServiceNow instance will remain supported.
We have extensive experience with ServiceNow customizations and integrations. As a result, our team can quickly understand how to proceed with your System Upgrade requirements while ensuring your processes continue to work as designed.
Budgeting and planning are easy when you choose to work with us. We work according to your needs, within the agreed upon cost structure.
Some weeks you only need one hour for ServiceNow. Others may require 20. We can scale up or down to meet your needs and achieve your business priorities.
Benefit from our industry expertise. We can show you how to leverage the technology quickly and based on best practices, helping you keep costs down.
Get more from your ServiceNow investment. We know how to use ServiceNow technology to deliver value.
Your organization will save Platform Support costs by working with us. Let us show you how precision can reduce costs.
We know our way around ServiceNow and will ensure your users receive the best experience the platform can offer.
Let our team review your business needs
Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.
Solugenix is a trusted ServiceNow partner that has a history of providing excellent support and innovative services to ServiceNowM customers.
We aren't just a technology company, we're process nerds. Our company-wide focus on project management ensures you feel supported and satisfied.
While we can deliver solutions across the ServiceNow platform, our experience with their Customer Service Management product is unrivaled.
Our entire methodology is based on delivering the right solution the first time, which is particularly important for our clients in regulated industries, such as finance and healthcare.
Some of our partners need predictable costs, while others require a more flexible engagement model based on evolving priorities. Either way, we can deliver the cost efficiencies and agility you need.
To ensure a quicker time-to-value, our model uses a progressive step-up approach
The first phase of implementation is to incrementally build out your core functional solution, using best practices as a starting point. This ensures we nail your immediate objectives, while establishing a foundation to build on.
With your core systems in place, the next step is to increase platform utilization and integrate critical systems to drive user adoption, boost ROI, and begin connecting everything to improve efficiency and analytics.
In the final phase, your Digital Transformation is taken enterprise-wide, seamlessly connecting systems and apps to maximize ROI and enable continuous process optimization.
We consistently average a 94-98% CSAT score, ranking us in the top 1% of ServiceNow Partners
Program Manager, Retail Tech Manufacturer
Vice President, Retail Systems Management
Controller, DoALL
Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.
Don’t take it from us. Discover how ServiceNow customers in every industry have benefited from working with Solugenix.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Check out our complete library of case studies
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse mattis finibus fermentum. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Etiam mattis turpis nec ex vehicula, eget ultrices odio mollis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In libero diam, vehicula vel hendrerit vel, laoreet eu tellus. Sed cursus nisi quis condimentum rutrum.
Connect with our ServiceNow team to discuss your business requirements
Solugenix
Technology & Process for Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658