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You can rest assured that your ServiceNow Admin tasks will be accomplished quickly and accurately, whether we're changing just one user role or adding hundreds of new employees. We scale to your needs.
You might only need to add a new ServiceNow user now and then. Or you might need one hour of administration one week, and then several more hours the next week.
Future system upgrades may require additional time, but these are perhaps once a year occurrences.
ServiceNow's robust platform provides stability and constancy, so dedicating a resource for administration may not make good business sense.
Solugenix can easily manage the administrative aspects of your ServiceNow instance and adjust our approach based on your needs from week to week.
Our team of experts understand how to manage all aspects of the ServiceNow platform.
We will ensure that all of your administrative needs are taken care of with a flexible approach to meet your requirements. Best of all, our experts also have access to the full complement of Solugenix team members’ experience in all aspects of information technology.
With Solugenix managing your ServiceNow administration as part of your suite of Platform Support Services, your company will gain support from experienced and knowledgeable experts who will:
Your Team Needs to Focus on Strategic Priorities
You know ServiceNow System Admin tasks are highly variable. This variability throws off your team's regular workflow and important projects are often impacted. But someone still needs to do the job, right?
The real business issue here isn't the amount of work required, but instead the sense of chaos your staff feels when their carefully-constructed project plans are interrupted by an influx of unexpected admin tasks. The employee satisfaction element is really the greater concern here.
We Seamlessly Adapt to Your Needs
Solugenix can easily manage the administrative aspects of your ServiceNow instance and adjust our volume based on your needs week to week. We will ensure that all of your administrative needs are taken care of with a flexible approach that meets your requirements, so your team can stay focused and effective.
Budgeting and planning are easy when you choose to work with us. We work according to your needs, within the agreed upon cost structure.
Some weeks you only need one hour for ServiceNow. Others may require 20. We can scale up or down to meet your needs and achieve your business priorities.
Benefit from our industry expertise. We can show you how to leverage the technology quickly and based on best practices, helping you keep costs down.
Get more from your ServiceNow investment. We know how to use ServiceNow technology to deliver value.
Your organization will save Platform Support costs by working with us. Let us show you how precision can reduce costs.
We know our way around ServiceNow and will ensure your users receive the best experience the platform can offer.
Let our team review your business needs
Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.
Solugenix is a trusted ServiceNow partner that has a history of providing excellent support and innovative services to ServiceNowM customers.
We aren't just a technology company, we're process nerds. Our company-wide focus on project management ensures you feel supported and satisfied.
While we can deliver solutions across the ServiceNow platform, our experience with their Customer Service Management product is unrivaled.
Our entire methodology is based on delivering the right solution the first time, which is particularly important for our clients in regulated industries, such as finance and healthcare.
Some of our partners need predictable costs, while others require a more flexible engagement model based on evolving priorities. Either way, we can deliver the cost efficiencies and agility you need.
To ensure a quicker time-to-value, our model uses a progressive step-up approach
The first phase of implementation is to incrementally build out your core functional solution, using best practices as a starting point. This ensures we nail your immediate objectives, while establishing a foundation to build on.
With your core systems in place, the next step is to increase platform utilization and integrate critical systems to drive user adoption, boost ROI, and begin connecting everything to improve efficiency and analytics.
In the final phase, your Digital Transformation is taken enterprise-wide, seamlessly connecting systems and apps to maximize ROI and enable continuous process optimization.
We consistently average a 94-98% CSAT score, ranking us in the top 1% of ServiceNow Partners
Program Manager, Retail Tech Manufacturer
Vice President, Retail Systems Management
Controller, DoALL
Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.
Don’t take it from us. Discover how ServiceNow customers in every industry have benefited from working with Solugenix.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Check out our complete library of case studies
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Connect with our ServiceNow team to discuss your business requirements
Solugenix
Technology & Process for Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658