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Knowledge 2023: A Recap of Exciting Insights and Future Trends

Tessa Poulos
May 19, 2023 2:34:37 PM

Knowledge 2023, the highly anticipated annual conference organized by ServiceNow, has come to a close, leaving attendees brimming with inspiration and knowledge. As the Solugenix Team returns home, catches up on missed emails and prepares to put their newfound learning into action, let's take a moment to reflect on some of the conference highlights that made this event truly memorable.

Support from the ServiceNow Community

After a hiatus of a few years, the ability to gather in person has been a welcome change. What truly stood out during Knowledge 2023 was the incredible sense of connection and support within the ServiceNow community. Partners, clients, and the ServiceNow team fostered an environment of collaboration and camaraderie, which was evident in conference sessions, on the expo floor, and during the after-hours networking events. Witnessing this collective enthusiasm was truly inspiring.

Stories of Success

No matter which aspect of the platform you wanted to explore, Knowledge 2023 provided a platform to share success stories with like-minded professionals. The conference was a hub of knowledge exchange, featuring a range of sessions such as "Now on Now," where ServiceNow showcased how they leverage their own platform to transform their business. Additionally, participants shared their Go-Live stories on the expo floor, demonstrating the remarkable achievements they accomplished with ServiceNow. The abundance of success stories served as a testament to the power of the platform and the endless possibilities it offers.

What's New and What to Expect in the Near Future

One of the major highlights of Knowledge 2023 was the extensive focus on artificial intelligence (AI). ServiceNow has made significant investments in AI and dedicated several discussions to showcase how these advancements are being integrated into the platform. Attendees gained valuable insights into how AI is revolutionizing various aspects of the ServiceNow ecosystem, opening up new opportunities for businesses to enhance their operations.

We had a great time at K23 and hope you did too!

The growth of Customer Workflows emerged as another significant trend at the conference. This expansion can be attributed to several factors, including ServiceNow's concerted efforts to cater to industry verticals such as Manufacturing, Technology, Healthcare, and Financial Services. Furthermore, the release of new workflows, such as procurement and supply chain, has further fueled this remarkable growth. Attendees were excited to explore the possibilities and harness the potential of these emerging workflows.

As the conference concluded, there was an overwhelming sense of anticipation for what lies ahead. The knowledge and inspiration gained at Knowledge 2023 have left attendees eagerly looking forward to the next edition. The announcement that Knowledge 2024 is less than 12 months away brought a surge of excitement. The countdown has begun, and it's never too early to start planning your trip to K24!

Stay Tuned for More Highlights

In the coming days, the Solugenix Team will be sharing more of their favorite highlights from Knowledge 2023. If you were unable to attend the conference and would like a more personal recap, reach out to the Solugenix Team, who will be more than happy to assist you. Knowledge 2023 has left an indelible mark on all attendees, empowering them with insights, connections, and a renewed sense of enthusiasm as they embark on their ServiceNow journey.