Menu
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
- About Us
- Services
- Industries
- Resources
- Careers
- Contact
With Solugenix providing a customized Knowledge Sharing process to meet your specific requirements, you can be sure your organization will gain the knowledge it needs to be successful with ServiceNow.
Your organization recently implemented ServiceNow and you want to be sure your team members have all the knowledge they need to be successful with the platform. They must be able to handle future changes to accommodate corporate and departmental growth. To do this, they have to understand how the platform works in conjunction with your customizations and integrations.
Or perhaps you are new to ServiceNow and coming from a different platform where important knowledge was not shared. As a result, this hampered your team's ability to respond quickly and effectively to even minor issues without costly additional support. You want to be sure you will not be placed in the same position.
Another possibility is that your previous experience with training from other providers has been lackluster and ineffective. Your team received enough information to operate a static system, and nothing more. As a result, when new features became available such as through System Upgrades, your team could not implement them. You want to be sure that your team is fully prepared to leverage new features effectively for your organization.
Solugenix works to be transparent in all of our interactions with your organization. From our first contact with you all the way through completion of the final task on our ServiceNow implementation checklist, our team of experts works collaboratively with you and shows you exactly what we are doing, so you will know for the future.
In fact, we take it a step beyond just showing you what you need to know. We remain with you to help you grow and enhance your digital roadmap. Through our robust Knowledge Sharing process, we will show you how we built your ServiceNow instance and how it runs.
Then we will open the floor to you and your organization to ask if you need more detail. If yes, we will provide whatever it is that you need, from online screen shares to creation of custom Knowledge Sharing collateral.
We know our success depends on your success, and we will continue Knowledge Sharing with you and your team until you are completely satisfied that you have what you need for success.
Losing Control Over Vital Business Technology
Let's face it. Maybe you've had less-than-stellar experiences with previous partners. They didn't prepare you to manage your new technology at the level you need. Whether you're looking for a strategic understanding, or need to delve into the depths of a particular feature, you want a partner that can meet your needs and bring you along to your desired level of comprehension.
With Solugenix, all of that is about to change. Our goal is to ensure your team is fully prepared to leverage new features and handle changes effectively for your organization.
We'll Never Leave You In the Dark
From our first contact with you all the way through completion of the final task on our implementation checklist, our team of experts works collaboratively with you and shows you exactly what we're doing.
We remain with you to help you grow and enhance your digital roadmap. Through our robust Knowledge Sharing process, we will offer frequent opportunities to ask questions or explore how we built something. If yes, we will provide whatever it is that you need, from online screen shares to creation of custom Knowledge Sharing collateral.
Budgeting and planning are easy when you choose to work with us. We work according to your needs, within the agreed upon cost structure.
Some weeks you only need one hour for ServiceNow. Others may require 20. We can scale up or down to meet your needs and achieve your business priorities.
Benefit from our industry expertise. We can show you how to leverage the technology quickly and based on best practices, helping you keep costs down.
Get more from your ServiceNow investment. We know how to use ServiceNow technology to deliver value.
Your organization will save Platform Support costs by working with us. Let us show you how precision can reduce costs.
We know our way around ServiceNow and will ensure your users receive the best experience the platform can offer.
Let our team review your business needs
Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.
Solugenix is a trusted ServiceNow partner that has a history of providing excellent support and innovative services to ServiceNowM customers.
We aren't just a technology company, we're process nerds. Our company-wide focus on project management ensures you feel supported and satisfied.
While we can deliver solutions across the ServiceNow platform, our experience with their Customer Service Management product is unrivaled.
Our entire methodology is based on delivering the right solution the first time, which is particularly important for our clients in regulated industries, such as finance and healthcare.
Some of our partners need predictable costs, while others require a more flexible engagement model based on evolving priorities. Either way, we can deliver the cost efficiencies and agility you need.
To ensure a quicker time-to-value, our model uses a progressive step-up approach
The first phase of implementation is to incrementally build out your core functional solution, using best practices as a starting point. This ensures we nail your immediate objectives, while establishing a foundation to build on.
With your core systems in place, the next step is to increase platform utilization and integrate critical systems to drive user adoption, boost ROI, and begin connecting everything to improve efficiency and analytics.
In the final phase, your Digital Transformation is taken enterprise-wide, seamlessly connecting systems and apps to maximize ROI and enable continuous process optimization.
We consistently average a 94-98% CSAT score, ranking us in the top 1% of ServiceNow Partners
Program Manager, Retail Tech Manufacturer
Vice President, Retail Systems Management
Controller, DoALL
Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.
Don’t take it from us. Discover how ServiceNow customers in every industry have benefited from working with Solugenix.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Discover how we helped [Company] improve their [XYZ] with ServiceNow.
Check out our complete library of case studies
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse mattis finibus fermentum. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Etiam mattis turpis nec ex vehicula, eget ultrices odio mollis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In libero diam, vehicula vel hendrerit vel, laoreet eu tellus. Sed cursus nisi quis condimentum rutrum.
Connect with our ServiceNow team to discuss your business requirements
Solugenix
Technology & Process for Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658