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Knowledge Sharing for ServiceNow®

Sharing What You Need to Know

With Solugenix providing a customized Knowledge Sharing process to meet your specific requirements, you can be sure your organization will gain the knowledge it needs to be successful with ServiceNow.

Solugenix is trusted by ServiceNow customers worldwide
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Your Challenge

Losing Control Over Vital Business Technology

Let's face it. Maybe you've had less-than-stellar experiences with previous partners. They didn't prepare you to manage your new technology at the level you need. Whether you're looking for a strategic understanding, or need to delve into the depths of a particular feature, you want a partner that can meet your needs and bring you along to your desired level of comprehension. 

With Solugenix, all of that is about to change. Our goal is to ensure your team is fully prepared to leverage new features and handle changes effectively for your organization.

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Our Solution

We'll Never Leave You In the Dark

From our first contact with you all the way through completion of the final task on our implementation checklist, our team of experts works collaboratively with you and shows you exactly what we're doing.

We remain with you to help you grow and enhance your digital roadmap. Through our robust Knowledge Sharing process, we will offer frequent opportunities to ask questions or explore how we built something. If yes, we will provide whatever it is that you need, from online screen shares to creation of custom Knowledge Sharing collateral. 

Let us help you get started with a free checkup

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Benefits of Working With Solugenix

Predictable Costs

Budgeting and planning are easy when you choose to work with us. We work according to your needs, within the agreed upon cost structure.

Flexible Engagements

Some weeks you only need one hour for ServiceNow. Others may require 20. We can scale up or down to meet your needs and achieve your business priorities.

Cost Efficiencies

Benefit from our industry expertise. We can show you how to leverage the technology quickly and based on best practices, helping you keep costs down. 

Greater ROI

Get more from your ServiceNow investment. We know how to use ServiceNow technology to deliver value.

Lower Support Costs

Your organization will save Platform Support costs by working with us. Let us show you how precision can reduce costs.

Enhance User Experiences

We know our way around ServiceNow and will ensure your users receive the best experience the platform can offer.

Let our team review your business needs

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Elite ServiceNow Partnership

Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.

How We're Different

Solugenix is a trusted ServiceNow partner that has a history of providing excellent support and innovative services to ServiceNowM customers.

We Are Expert Project Managers

We aren't just a technology company, we're process nerds. Our company-wide focus on project management ensures you feel supported and satisfied.

Unique Customer Service Expertise

While we can deliver solutions across the ServiceNow platform, our experience with their Customer Service Management product is unrivaled. 

Precision When It Matters

Our entire methodology is based on delivering the right solution the first time, which is particularly important for our clients in regulated industries, such as finance and healthcare.  

Both Flexible & Predictable

Some of our partners need predictable costs, while others require a more flexible engagement model based on evolving priorities. Either way, we can deliver the cost efficiencies and agility you need.

More Platform Support Services

System Administration

Many clients rely on us to manage the System Administrator role, ensuring stability, continuity and elite expertise.

Platform Enhancements

Need a partner who can keep up with your  needs? We're as experienced at project management as we are with the technology.

Backlog Management

Most of our clients come to us with an enormous backlog. We'll get you caught up and develop systems to keep you there.

System Upgrades

Restricted by an outdated version of ServiceNow? We'll get your systems upgraded, unlocking the latest functionality.

Read our

ServiceNow Case Studies →

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Ready to learn more?

Connect with our ServiceNow team to discuss your business requirements

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