Employee Service Management with ServiceNow®

Drive positive change with ServiceNow employee self-service and other employee-centric solutions supported by Solugenix. 

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Trusted by ServiceNow customers worldwide
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Explore ServiceNow Solutions for Employees

Enhance employee experience with Solugenix & ServiceNow

HR SERVICE DELIVERY

An easy and efficient solution that leverages the power of modernization to make HR services more accessible to employees.

WORKPLACE SERVICE DELIVERY

Create a better employee experience for resolving workplace service requests such as managing office facilities and arranging for repairs.

SAFE WORKPLACE APPS

ServiceNow Safe Workplace suite applications help you reopen your workplaces and support the health and safety of your employees after emergencies and pandemics like COVID-19.

ENTERPRISE ONBOARDING & TRANSITIONS

Allows you to easily automate onboarding and other employee lifecycle events that span multiple departments, improving employee satisfaction and efficiency across HR and other departments.

IT SERVICE MANAGEMENT

ServiceNow IT Service Management (ITSM) creates scalable workflows to manage and deliver IT services to your HR department and employee users all through a single cloud-based platform.

SOLUGENIX RECRUITLINK APP

HR and Recruiting Professionals can benefit from more control over recruiting processes. Knowing which candidates are in the pipeline and their status in real time is critical for taking timely action.

Take The Frustration Out Of HR

Increase employee satisfaction and ease of use. Offer your team a fluid, effective experience for HR services with intelligent delivery from ServiceNow and Solugenix. Working with ServiceNow includes access to:

  • Benefits Administration
  • Case and Knowledge Management
  • Employee Service Center
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Empower Employees With Optimized Service Requests 

Let ServiceNow and Solugenix help set up automated requests, reservations and repairs to modernize and optimize your employee's workplace experience. By working with ServiceNow, you'll receive access to: 

  • Workplace Reservation Management
  • Workplace Space Management
  • Employee Service Center and more...
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Ensuring Readiness and Safety

Help employees return to the workplace when they're healthy and ready by working with Solugenix to implement the ServiceNow Safe Workplace suite applications. Prepare your workplace for the return of employees, monitor employee health, and manage workplace needs for safety equipment.

  • Employee Readiness Survey and Health Screening
  • Workplace Safety Management and Dashboard
  • Workplace Personal Protective Equipment (PPE) Inventory Management
  • Contact Tracing
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Automating the Employee Lifecycle 

Lifecycle events are a collection of activities organized into activity sets to comprise an employee experience, such as new hire onboarding, offboarding, relocation, promotion, parental leave, and more. Solugenix and ServiceNow can create digital workflows to increase efficiency and productivity, while increasing employee satisfaction and freeing up limited resources for value-added work.

  • Easily Snap Together Experiences and Processes
  • Drive Action Across Departments and Systems
  • Provide Visibility on Each Process to Ensure Correct Actions
  • Step by Step Guides for Employees 
  • Lifecycle Event Dashboards Promote Continual Process Improvement
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Accelerating IT Service Productivity

The ITSM solution helps increase your agents' productivity, resolve issues quickly, and improve user satisfaction. HR requirements and employee needs can quickly result in service backlogs. Let Solugenix and ServiceNow help you meet increasing demands without the need for additional resources while empowering your existing IT team members to focus on strategic objectives.

  • Powered by Platform Native AI 
  • Quickly Accelerate Technology Changes 
  • View Recommended Actions for Incoming Tickets
  • Drive Self-Service and Automation
  • NOW Platform Provides Access via Mobile or Web Portal
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Our Unique App Makes Recruiting Easy  

A recruiting process that starts with the Hiring Manager and follows an automated process helps to keep candidates engaged while ensuring the right decisions are made. Solugenix and ServiceNowTM make recruiting easy while providing clear insight into the process from end-to-end.

  • Creation of New Job Requirements by Hiring Managers
  • Approvals, Assignments, and Priority Levels
  • Candidate Submissions, Data Capture, Interviews, Evaluations
  • Customizable Charts and Reports
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Top 1% in Customer Satisfaction

We consistently average a 94-98% CSAT score, ranking us in the top 1% of ServiceNow Partners

CSAT Scores
“I have had the pleasure of working with the Solugenix team for the past year and I can firmly say that this is the best development team that I have had in all my 20 years of managing projects and programs. Words cannot express how much I recommend this team. Thank you all for being such great team members. If I had to rate you on a 1-5 scale, you would get a 5++!”

Program Manager, Retail Tech Manufacturer

“You really set the gold standard for me in terms of being a flexible and engaged business partner. It's been an honor and a pleasure working with you.”

Vice President, Retail Systems Management

“Solugenix has been very responsive. The consistency of your team and the stability of the team makes our job easier, because your team understands the job, but they also understand our company.”

Controller, DoALL

Industries We Serve

Information Technology

Optimize digital transformation with ServiceNow to enhance user experience and redefine they way you support mission-critical workflows.

Financial Services

Working with financial organizations around the world, ServiceNow provides best-in-class solutions that drive innovation in the finance industry.

Manufacturing

With the power of integrated solutions and services, ServiceNow helps complex manufacturing and supply chains remain agile and able to grow with demand.

Franchise & Retail

Create clear communications and drive innovation in franchise and retail. From POS to vendor management, utilize the power of ServiceNow to lower costs and unify teams.

Healthcare & Devices

Ensure client satisfaction, along with device support, by working with Solugenix's expert healthcare and medical device teams to leverage the power of ServiceNow.

Telecommunications

Connect your telecom operations and work with ServiceNow customized solutions to enhance your network and customer experience.

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Elite ServiceNow Partnership

Our team has been recognized as holding Elite Partnership status, thanks to our countless certifications and experience with the platform.

Why Choose Solugenix?

Deeper Platform Expertise
Faster
Return on Investment
Top 1% Satisfaction Scores

Solugenix has a history of success — consistently ranking in the top-1% of ServiceNow partners for customer satisfaction (CSAT). Customers who engage with Solugenix, for any product or service, become customers for life.

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